5:45 AM – Rise and Shine
Another summer day begins at Joplin’s Air Conditioning & Heating, and I’m already checking my morning weather report to prepare for what’s sure to be a busy day across our service area. With temperatures expected to hit 98°F, our team will be in high demand.
7:00 AM – Morning Briefing
At our McKinney headquarters, we review today’s service calls:
- Emergency AC repair in Plano
- Two heat pump installations in Allen
- Routine maintenance in Prosper
- System evaluation in Fairview
8:30 AM – First Call
Our first stop is a residential emergency in Plano. The homeowner’s AC unit stopped working overnight – a common issue during peak summer months. After diagnosing the system, we find a failed capacitor, a relatively straightforward fix that brings immediate relief to the grateful family.
11:00 AM – Installation Project
Heading to Allen for a scheduled heat pump installation. These energy-efficient systems are becoming increasingly popular among environmentally conscious homeowners. The morning’s moderate temperatures make it perfect for outdoor installation work.
2:30 PM – Emergency Response
An urgent call comes in from Melissa – a commercial client’s system has failed during peak business hours. We adjust our schedule to accommodate this emergency while ensuring our other appointments remain on track.
5:00 PM – Wrapping Up
After completing our final service call in Fairview, we return to base to restock supplies and prepare for tomorrow. Every day brings new challenges, but keeping our North Texas neighbors comfortable makes it all worthwhile.
This job requires technical expertise, problem-solving skills, and a commitment to customer service. Whether we’re performing routine maintenance or handling emergency repairs, our goal remains the same: ensuring optimal comfort for every client we serve.